Support / Message desk

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Ask a question when you want guidance or mobile testing access. Report something that is not working when device details and optional cleaned text logs could help investigate it.

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DESKGENERAL SUPPORTOPEN

MOBMOBILE + PAIRINGOPEN

SYSDESKTOP · SERVER · PIOPEN

PRVPRIVACY + DIAGNOSTICSOPEN

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01 / CHOOSE A TOPIC

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A general description is enough to start. Device, airport, mode, and approximate time are useful when you know them.

SYS

Computer, server, or Raspberry Pi

Download, install, setup, Windows, macOS, Linux, browser, and dedicated-display questions.

MOB

Mobile

Companion, Remote Companion, Standalone, testing access, widgets, and pairing.

DSP

LED matrix or radar

Supported HUB75 LED matrix setup, generated display files, nearby aircraft, radar drawing, and map context.

PRV

Privacy

Diagnostics, deletion, reset, or privacy requests begin with Privacy choices.

SUP / MESSAGE

Send a question.

Use this for guidance, mobile testing requests, or anything you can describe without a detailed issue report.

SUP / BUG REPORT

Report something that isn’t working.

Use this when device details, steps, an approximate time, or optional cleaned text logs could help us understand the problem.